Business Continuity is Where We Start
In FEMA ICS protocol, Business Continuity is what Emergency Managers plan for, when the dust clears , cleanup begins and the most essential productivity and services are put on-line to keep the doors open and revenue flowing to some degree while the Bank or Business recovers. At ORBIS we take a very different approach. We see Business Continuity as an essential element in the Prevention, Planning, Response, Mitigation and Recovery continuum , as point of origin.
Business Continuity is essential to ongoing operations, and to the core of profitability and market-place position. At ORBIS, we make every Crisis/ Emergency preventive practice, plan, preparedness process, damage recovery and loss mitigation factor an integral part of every Crisis/Emergency management decision. Every one, right from the start.
The essential core of our strategies, is to make any loss…less. This protective bias applies to virtually ALL Crisis and Emergency incidents. Hurricanes, riots, floods, fires, employee strikes, robbery , kidnapping, active shooter, assets theft and dozens more threats, are successfully managed and mitigated by prevention and planning to lessen threat risk and exposure. Co-ordinated rapid response and recovery tactics reduce accessibility to valuable assets, including staff and resources. All ORBIS critical incident plans and programs are structured under the aegis of the US Federal Emergency Management Agency protocols with intrinsic co-ordination structure to proactively prevent, plan, prepare, mitigate, respond and successfully recover, from Crisis incidents of any type. By quickly applying proven Emergency Incident tactics and performance elements to safely and comprehensively mitigate the loss of life and damage, the Client is in precise position to facilitate rapid recovery, promoting whole restitution, which directly fosters the dynamics moving forward with profitable Business Continuity.
Losses are less, recovery is quicker. It doesn’t happen again.
A Good Plan is Better Than a Perfect Theory
The key to successful Crisis/Emergency incident resolution is proactive pre-planning with essential resources, personnel and support capability elements defined, trained, tested and already in place, for well co-ordinated directed deployment. Correctly choreographed by a well trained, experienced and creatively adaptable Emergency Manager with facilitation for rapid, direct on target deployment, this Prevention/Pre-Planning/ Activities and Preparedness stage puts all parties in the most advantageous position for most productive resolution.
The ultimate outcome is always better, when the right “Plan”, delivers the right Solution.
To obtain the best recovery outcome, Prevention/Planning must incorporate accurate threat and risk assessments, response and recovery resources capability and deployment with ability to adapt to escalating event environments, expanding areas of threat and destruction, and sufficiency to evacuate assets, resources, people and at risk others to safety and survival. It is incumbent upon the Emergency Manager to plan and prepare with adaptability and resourcefulness as the event morphs and evolves, expands and contracts. ORBIS has cultivated a huge, expanding, broad spectrum of threat, risk, response and recovery analytics and situational reports and records of incidents covering decades, with integration of technology evolution. From the these we glean incident specific elements, chronologically sequenced in response, mitigation and recovery performance, identifying predictable situation elements. From these we structure “real-time” Prevention /Plans and Preparedness programs in well defined, easily usable, hands-on format, for immediate utilization. Bank staff are assigned responsibilities, trained and tested to productive performance levels and ORBIS maintains ongoing reviews and revisions as situations change, technology advances, staff and structures are revised, replaced and commercial operations evolve. Planning/Preparation are essential.
Success is Situational Specific
ORBIS safety, security and Emergency/Crisis management programs are specifically engineered and structured for most advantageous performance outcome within the Banking industry environment. All aspects of our Crisis/Emergency management protocols are structured under ASIS and FEMA Incident Command System proven tactic and practices fine tuned to the Bank commerce marketplace environment, targeting Real-World risks, threats and potential attacks. We maintain a Global information and communications network with Police and Intelligence Agencies, INTERPOL, World Bank, IMF, US FBI Cyber-Crimes Unit and associated others to monitor evolving threats, trends, risks and criminal enterprises. These assets enable us to develop and tailor successful plans, systems and protocols to prevent and defeat emerging theft schemes and advancing threat/risk technologies. Our sole objective is successfully delivering the ways and means, skills and assets, expertise and acumen to facilitate your safety and security, whatever the threat. Our commitment, is in getting the solution right, every time.
Plan the Work. Work the Plan.
Sometimes, in spite of extensive assessment, planning , prevention policy and practices, things happen…that launch Emergency Events of critical proportion. With good prevention and planning policy, the disastrous potential of loss of life, property damage and recovery expenses, significantly mitigates the impact, lessons the cost, and hastens the recovery.
The practical basis for reducing the damage impacts and expenses of managing EVERY Crisis or Emergency incident, is Preparation. And, preparation begins with recognizing probable and likely potential threats and risks to best avoid them, with resources and capabilities in place to deal with them if you must. We know it preferentially begins before the incident occurs.
If not…you’re already in Crisis Control mode and this is no time to try to figure out how to handle it, and what it’s going to take to get the job done, and how much it’s likely to cost.
ORBIS has extensive experience and cutting-edge expertise in comprehensive Emergency/Crisis Incident prevention, planning, preparedness, response, mitigation and recovery. All of our programs are oriented under the well proven US Federal Emergency Management Agency (FEMA) Incident Command System. Under this structure, emergency management is predictably effected through established channels of co-ordinated responsibility, performance, and communication. Response teams work seamlessly together doing their respective jobs efficiently and proficiently, along dynamic timelines, with measurable productivity. Work flows smoothly, resources are deployed and delivered exactly where they should be, when needed. Co-ordinated logistics and communications facilitate timely, reliable response/recovery status and progress, with staff, customers and the market-place community recognizing the effort and progress in motion to accomplish the required objectives. Mitigation procedures lessen the incident impact, saving lives, resources, property, and assets, while reducing “down time”.
Recovery measures are well choreographed , successfully moving recovery to full restitution.
ORBIS takes these and related Crisis/ Emergency incident policies, practices, plans and mitigation elements to a much higher level of Bank/Business commerce performance sustainability.
We begin with extensive employee OSHA and FEMA safety orientation, training and procedures to prevent daily operations injuries and potential services/ productivity interruption. We design, develop, draft and deliver well detailed, simple to understand Guides, Manuals, and Plans for immediate “on-site” use for response, mitigation and recovery efforts.
The OSHA safety and health policy and procedures elements are incorporated in these as well, to assure response and recovery personnel are not subjected to unwarranted risk or injury.
We build comprehensive programs providing enhanced work-place safety and health environment sustainability and practices with tested training, integration of protective clothing and equipment and drills and exercises to enable staff to quickly and successfully become “recovery proficient” safely and efficiently. We design and deliver accounting programs properly detailing and correlating Crisis/Emergency incident recovery expenses to obtain full insurance reimbursements and loss recovery, low interest recovery loans, and free Grants.
Driven With Diligence
Statistically, 95% of ALL Emergency/Crisis incidents can be successfully controlled, mitigated and recovered to safe environment by 5 trained people…or less. This is a FEMA published statistical fact. By using FEMA Emergency Response doctrine, ORBIS preventive operational plans and tactical response guides, have expandable versatility to successfully manage virtually ANY critical Crisis or Emergency event. The strategic bias of cross-trained staff, sustained training and performance capability, protective measures and occupational safety, builds a strong foundation for Bank commerce resilience during and after an event. Worker and Business Insurance rates plummet as worker injuries drop, emergency incident costs are accordingly reduced, staff remain loyal and productive, and business infrastructure remains upright, resilient and strong. This comprises the composition of Business Continuity.
And continuity of commerce is the Heart and Soul of every business.
What If …
It’s a very cold, cruel and calculating World outside the walls of your Bank or Business. And sometimes, the situations arise that defy common, appropriate prevention, planning , response and recovery techniques and performance. In the Banking industry, the risk is always there, but the probability is perceived as unimaginable, defying realistic consideration.
Until it’s not.
Kidnap for Ransom is an ugly criminal enterprise commerce that occurs more often that you think it does. Like Shark Attacks seldom noted to prevent the Tourists avoiding the Beach, Banks suffering kidnap for monetary ransom, do not openly discuss them…or even admit them.
To admit to paying the price to recover the valued employee or family member, only incites others to pursue this sustainable target. The recovery process is a delicate Dance with the Devil…and the music changes with every occurrence. ORBIS knows the steps and how to call the tune, to make the outcome satisfactory to all parties concerned. We have skills.
Since 2000, ORBIS has successfully navigated dozens of complex Kidnap/Ransom recoveries.
And “that’s” all we are going to say about “that”.
The issue you need to consider as a Bank Owner, Manager or Key Employee is vulnerability.
Situational awareness is always a good personal policy to maintain, understanding personal risk and treat avoidance. Unless the victim is extremely proficient or unaccountably lucky, inciting a gunfight, attempted escape, or deliberate combat, is usually a fatal mistake.
Often ( statistically calculated at about 30 % ) the kidnap victim, is actually a perpetrator participant. And accordingly ( statistically calculated at about 57% of those) other Bank employees are “involved” or embedded as internal recovery negotiations intelligence assets to the Kidnap perpetrators. The lines blur very easily in this criminal enterprise industry.
It’s not especially unusual for perpetrators to wear Police or Military uniforms….or take other related victims for primary victim payment insurance.
We have extensive experience, expertise and a long list of strategic and tactical techniques to influence perpetrators to expeditiously conclude the transaction, without injury to, or loss of, the victim. These situations can be very fluid. Some may take years to satisfactorily conclude. Some may transact very quickly, in businesslike form and manner. The victim has value, as long as they are valuable. Our policy is to get the victim safely home, with the least amount of trauma , as quickly as possible, at a price that is mutually agreeable.
We hope you will never need us to perform this service for you, your Bank or your Business.
But we can if you require it…with our professional team and resources quietly, proficiently, and conscionably, getting the job done. However the perpetrators decide to pursue it.